one of the things covid really laid bare was that senior leaders and executives are totally disconnected from how workers actually do their work in a way that was pretty shocking and wasn’t, in my working experience, always the case (at least to this extreme)
GOLIKEHELLMACHINEi worked for more than one client on trying to draft RTO policies that were intended to ease workers back into it and prioritize health, flexibility, and manager discretion only to see their senior leaders trash the plan and adopt the stick approach