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Fred Hicks

President of Evil Hat (I publish Fate, Blades in the Dark, Monster of the Week, Thirsty Sword Lesbians, &c). Liberal in politics, reposting, & use of the block button. Be advised, I limit parasociality when I can. Permanently in AMA mode (so ask).

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⟳ Репост от Fred Hicks

We make a point to go above and beyond at customer service whenever we can. When you have an issue, help us go abover and beyonder with some simple info up front when you reach out. 👇

Lord Chris Hanrahan (He/Him)

Reminder on Customer Service requests 101: If you need a replacement from a company, include your name, address, and some kind of identifier of your order/pledge when you FIRST reach out. It saves time and need for the CS person to reach back out to confirm any of this. Help people help you.

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