This dovetails with a personal motto / rhetorical device I've used for a while now: is it that the thing cannot be done, or is there just a cumbersome list of steps to take?
Courtney MilanI did not realize it at the time, but the thing she was trying to do was TELL me exactly what I needed to tell her so that she could get a prescription. What I heard was, "you can only get a PA if it does these three things" and what she meant was "tell me these three things so you can get a PA."