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Gemini in gmail - just to search, find trends, is amazing. Co-pilot in outlook is the opposite. A comparatively hostile experience. The contrast is stunning. All my email in outlook feels “trapped”. To be fair to MS mail.app is a vacuum. Search doesn’t exist. Even its non ai search is a disaster.

BLR -> BOM -> LHR Great week with friends and colleagues old and new.

Was a delight to be interviewed by Taki Sarantakis for the Canadian School of the Public Service on digital government, services & sovereignty. You can see it here: youtu.be/OzNAe4geVlU?... If you have only a few minutes FF to the 39th minute.

Was a delight to be interviewed by Taki Sarantakis for the Canadian School of the Public Service on digital government, services & sovereignty. You can see it here: m.youtube.com/watch?v=OzNAe4… It’s long. And gets better as we go. But if you have only a few minutes FF to the 39th minute.

Grateful to blog.18f.org for posting all their all files. I had linked to a piece or two in my syllabus and a student just noticed the old "official" links are all dead... but I've just nicely replaced them with this great archive!

18F blog archiveOur blog as it existed before March 1, 2025, covering topics like acquisitions, data, engineering, how we worked, user research, security, and others.blog.18f.org

A little update on some of the work me and my team got up to last year. Grateful to have so many great people to work with. 2025 Year in Review: Work and Impact eaves.ca/2026/01/16/2...

a white chicken stands in front of a sign that says updateALT: a white chicken stands in front of a sign that says updatemedia.tenor.com

I'm chairing a @chathamhouse.org session "Building Tomorrow's Digital Public Infrastructure" Jan 22nd at 5:30pm UK. Register here for this hybrid event: lnkd.in/egkMuBmd If you work on digital transformation, resilient digital systems, or the intersection of tech & sovereignty, join us!

I've said it before and this week has hammered it home. Every country is going to get nuclear weapons now. In a world where might makes right, the ultimate form of might is now a non-negotiable. Korea, Japan, Poland, Ukraine are the obvious candidates that will move the fastest.

Excited about this piece and the reactions so far.

This is an effort to figure out what has happened to my 2022(!) tax refund, which is still outstanding, and has no update status (it simply disappeared a half year ago) when I log in. Service design is hard. And I know the CRA team works hard. But we've got to figure this out for Canadians.

Canada Revenue Agency: before calling us, please learn to define your problem in our terms & then wade through 36+ service areas, each with their responsibility set & phone number. Also Canada Revenue Agency: Our work is so good we should be except from Treasury Board Rules about organizing content.

In 1886, workers converted 14,000 miles of railway track in 36 hours. Today, moving a government's data or application from AWS to Azure may feel harder... Something went very wrong with how we built the cloud. 🧵 www.techpolicy.press/the-path-to-...

The Path to a Sovereign Tech Stack is Via a Commodified Tech Stack | TechPolicy.PressStrategic standardization of cloud infrastructure backed by procurement power and market forces is the right way to tame the hyperscalers, writes David Eaves.www.techpolicy.press

In 1886, workers converted 14,000 miles of railway track in 36 hours. Today, moving your government's data from AWS to Azure may feel more complicated. Something went very wrong with how we built the cloud. 🧵

@aircanada.bsky.social you should move the link to how to pay for wifi to the top (not bottom!) of this page: www.aircanada.com/ca/en/aco/ho... It's actually pretty hard to figure out what to do once you're on your network but only have texting.

Air Canada In-flight Entertainment and ConnectivityDiscover Air Canada's award-winning in-flight entertainment featuring Live TV, movies, games, music and podcasts – plus high-speed Wi-Fi for the most enjoyable and connected travel experience in the s...www.aircanada.com

New York Times crossword has me listening to Pump Up The Volume! Flashback! tidal.com/browse/track...

M/A/R/R/S - Pump Up The Volume (USA 12Listen to Pump Up The Volume (USA 12tidal.com

Looking forward to seeing friends and colleagues old and new at the #DPIsummit! Also laying down that hashtag.

Come study with us!

🎉Another week... ANOTHER new case study🎉 The DigiLocker Story: How India is digitising its documents 600 million users and growing. Miles ahead of most other governments. www.ucl.ac.uk/bartlett/pub...

The DigiLocker Story: How India is digitising its documentsAuthored by Ritul Gaur and David Eaveswww.ucl.ac.uk

🎉 CASE STUDY ON GOVERNMENT PLATFORMS! 🎉 Scaling Digital Infrastructure in a Siloed State: How the UK government designed & financed GOV.UK Notify Notify saves the UK gov millions but creating & financing gov platforms is challenging! Big TY to Hannah White & @jordynfetter.bsky.social. bit.ly/42FkBQr

Scaling Digital Infrastructure in a Siloed StateAuthored by Hannah White and David Eaveswww.ucl.ac.uk

New case study!!!