Update: I initiated a return two days ago, but Sears hasn’t sent shipping instructions. They haven’t refunded my pre-payment for the service call I cancelled. The customer service agent handling this stopped responding to my emails. I’ve disputed the charge with my credit card company.
Rebekah is Pro-ChoiceStory time! My oven isn't heating properly, so I set up a repair appointment with Sears. (I don't have a go-to local repair service and wanted a quick appointment. Sears seemed easy and reliable.) The technician told me it was the igniter, and he would order the part and come back to install it. 1/