This is very good. "Prevention is about crises that never happen. Integration spreads credit too thin to badge. People-centred services hinge on relationships that are not reducible to a tick-box. Progress, in other words, is slower, subtler and harder to measure."
Benjamin P TaylorThe human handbrake: Why good ideas so often ‘hit the wall’ in Whitehall www.civilserviceworld.com/professions/...