Also, no paywall! (WIRED doesn't paywall pieces that rely on FOIA docs!)
Caroline HaskinsAfter a weird experience with Norse Atlantic Airways a few weeks ago, I decided to file a FOIA request to the FTC Ends up, dozens have complained about Norse. It has no phone #, and its customer service relies on AI It’s a perfect situation for scammers: www.wired.com/story/norse-...