When I say, "Valve would never" I mean they've never charged me for replacements, even wildly out of warranty. They just have better customer service, and I think that helps with brand loyalty/retention. bsky.app/profile/just...
JustJaime 🟣Valve has replaced my entire HMD after the springs popped, a week after the warranty expired. I've gotten my controller replaced two years out of warranty. I have friends who've had their base stations replaced multiple years out of warranty.